KitchenAid KHGD5 86510 Bedienungsanleitung PDF herunterladen (Seite 14)

If the hob is not working properly, work through

this guide before contacting our Customer Care

Centre.

Problem: The burner does not ignite or the

flame is unsteady. Check that:

1. The gas or electricity supply has not been

interrupted and the control knob is switched

on.

2. The gas supply has not run out.

3. The openings on the burner are not blocked.

4. The end of the electronic spark plug is clean.

5. All the parts of the burner are in the correct

position.

Problem: The flame goes out. Check that:

1. The control knob was pushed in properly

when switching on the burner and for the time

required to activate the safety thermocouple.

2. The openings on the burner to the

thermocouple are not blocked.

3. The end of the thermocouple is clean.

Problem: The pans are not stable. Check that:

1. The base of the pan is completely flat.

2. The pan is in the centre of the burner.

3. The pan supports are correctly positioned with

all the rubber feet in place.

If you are still experiencing problems despite

carrying out these checks and after switching the

hob off and on again, please contact our

Customer Care Centre on 00800-3810-4026.

Before contacting our Customer Care Centre, please check to see

if you can rectify the problem yourself by referring to the

"Troubleshooting guide".

1. Switch the appliance off and on again to see if the fault persists.

If the fault persists after carrying out the checks described above,

contact our Customer Care Centre.

Please provide:

• A short description of the fault.

• The exact type and model of the hob.

• The service number (the number following the word "Service" on

the rating plate) underneath the hob. The service number can

also be found in the warranty booklet.

• Your full address.

• Your telephone number.

Note: Failure to comply with these instructions could seriously

compromise the safety and quality of the hob.

After-sales Service

Troubleshooting guide

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